Questions about the app, or something not working? Email us and we will get back to you.
- Email: collin.woods@nexusclubny.com
- Phone: (929) 388-7030
- Address: NEXUS Golf Club, 100 Church Street, New York, NY
We answer during club hours, and usually the same day.
Common questions
I cannot sign in
The app uses your Your Golf Booking account, the same email and password you use to book a bay on the website. If those are not working on the website either, reset your password there and then sign in again in the app.
My card will not save
Card details are handled by Stripe's own payment sheet. If it will not open or a card is declined, check the card is current and try again. If it keeps failing, email us and we will sort it out with you directly.
The 100 Church access code is not showing
The door pass appears only once the club has added your membership number to your profile, and only for memberships that include 100 Church access. If you believe you should have it, contact the front desk or email us.
How do I delete my data?
Signing out of the app clears everything it keeps on your device. Deleting the app removes the rest. To have your club membership records deleted, email us and we will handle it.
Privacy
Our privacy policy explains what the app does with your information: Privacy Policy